Status
INITIAL HOLD: ACCOUNT SEARCH I kindly ask for your patience while I access your account to confirm the details you submitted. Please keep this chat window active and I will update you the moment they clear.

INITIAL HOLD: ACCOUNT SEARCH I kindly ask for your patience while I access your account to confirm the details you submitted. Please keep this chat window active and I will update you the moment they clear. ​FOLLOW UP HOLD: IF NEEDED I have located your record, and I am now running a quick security verification to ensure your data is fully protected. Please give me about 2 minutes to complete this check. I appreciate your patience while I secure your account. ​​ ​NEED MORE TIME : To make sure I have the correct account, I am cross-referencing your details with our active database right now. I expect this to take no more than 3 minutes. I am staying on the line and will update you the second it goes through. Just a quick update for you: I am currently reviewing the account history to verify the specific details you mentioned. The system is responding a bit slowly, so it will take another 2 minutes. Thank you for staying connected with me. ​ ​FINAL HOLD : ​I am on the final step of verifying your account credentials in our secure system. This last check will take about 2 minutes to wrap up. I will let you know the moment your account is fully verified and ready