09/02/2026-We were unable to speak to the custodian when a call was made, but will continue our efforts and keep you advised. ZS 09/02/2026-We were unable to speak with the custodian when a call was made, as they were not in the office. We will continue our efforts and keep you advised. ZS 09/02/2026-We were unable to speak to the custodian when a call was made, because the voicemail was full but will continue our efforts and keep you advised. ZS 09/02/2026-We were unable to speak to the custodian when a call was made, because they are on the other line but will continue our efforts and keep you advised. ZS 09/02/2026-We were unable to speak to the custodian when a call was made, because they are closed, but will continue our efforts and keep you advised. ZS 09/02/2026-An urgent message was left requesting the custodian to call us with a status of our request. We will keep you advised. ZS 09/02/2026-Request was recently mailed. Allowing time for the facility to receive the request. ZS 09/08/2026-Another copy of the request has been forwarded to the custodian via email. We will keep you advised. ZS 09/02/2026-Another copy of the request has been forwarded to the custodian via fax . We will keep you advised. ZS 09/04/2026-An email via was sent to the custodian to inquire how the records request is progressing. We expect a response soon and will keep you advised. ZS 09/04/2026-A fax was sent to the custodian to inquire how the records request is progressing. We expect a response soon and will keep you advised. ZS 09/02/2026-An email via CLAIMFOX PORTAL was sent to the custodian to inquire how the records request is progressing. We expect a response soon and will keep you advised. ZS 09/02/2026-A fax was sent to the custodian to inquire how the records request is progressing. We expect a response soon and will keep you advised. ZS 09/04/2026-The custodian confirmed receipt of the request and advised that an invoice will be sent to us soon. ZS 09/02/2026-The custodian confirmed receipt of payment and advised that the completed request will be sent to us soon. ZS 09/02/2026-The custodian confirmed receipt of the request and advised that an invoice will be sent to us soon. ZS 09/04/2026-We are in receipt of an invoice and will remit payment shortly. ZS 09/02/2026-We are conducting additional research in an attempt to locate the custodian. We will keep you advised .ZS 09/04/2026-The custodian is processing the request, we will keep you advised .ZS 09/02/2026-We are awaiting confirmation from the custodian that they received the payment for the records at which time records will be released. ZS 09/04/2026-TL was recently mailed. Per tracking, status is still in transit . Allowing more time until facility receive the request. Will continue to follow up until records are obtained. ZS 09/02/2026-Request was recently mailed. Allowing more time until facility receive the request. Will continue to follow up until records are obtained. ZS 09/02/2026-We have forwarded an Affidavit of no Records to the custodian for completion and are awaiting a response. We will keep you advised. ZS 09/02/2026-The custodian was unable to locate records on the patient. Do you have any additional information we can provide to aid in their search? If not, would you like us to obtain an Affidavit of No Records? ZS 09/02/2026-The custodian has remained unresponsive to the request; We are hand serving it to prompt a quicker response. ZS 09/04/2026- The custodian has a 30 days turnaround time. We will follow up accordingly. ZS 09/02/2026-This facility is currently working a backlog. We will keep you posted with all updates as they become available. ZS 09/03/2026--This custodian is working a back-log, and we have expressed the urgency in needing the records. We will keep you advised of the progress. -ZS 09/02/2026- The custodian is requesting an authorization in order to release records. Do you have an authorization on file? ZS ========================================= Tracked this to SUBMIT DOCS and assigned to Makayla Tompkins for proper handling. Thank you for providing us with the information. We appreciate your assistance! Did not send a status check today as I already sent one recently If the facility still does not receive the request, we will need to proceed with the next appropriate course of action c If I am still unable to receive a response from the custodian, we will need to proceed with the next appropriate course of action. RECORDS!! Hi team,  Please see the attached documents for the order number and patient listed below. Thanks! INVOICE!! Hi Team, Please find the attached invoice. Thanks! Assigned this order to the designated POC for appropriate handling. The check payment was recently mailed. We are currently allowing time for the facility to receive and process it. Will follow up accordingly. 08/31/2026-We have remitted payment and expect to receive the records in soon. ZS I have an existing follow-up request with this facility, and I have already obtained all the essential information before. Please refer to order numbers 37662.001 and 37662.002 for reference I am experiencing difficulty accessing the ClaimFox portal. This issue has been escalated to one of my colleagues from ERD to obtain the credentials. Once I have them, I will attempt to access the portal. Will follow up accordingly. I have forwarded my email again to "ClaimFox, Inc." hubspot@claimfox.com requesting the missing DWQs needed to complete our request. I have marked the message as high importance and am currently awaiting their response. Per checking the ClaimFox Portal, documents have been available for download since 05/28/2026. As per the process, we will allow 2 business days before tracking it accordingly. Moving AD to 06/01/2026. I will follow up accordingly. support@claimfox.com A ticket has been created through the CLAIM FOX Portal. I will follow up accordingly. ----------------- Received documents from records@vns.email and forwarded to records281. Tracked as TO BE PRINTED and assigned to ERD Team for proper handling. Received invoice from dchmedrecs@drclh.com and forwarded to records281. Tracked this to INVOICE RECEIVED and assigned to ERD Team for proper handling. **FEE LIMIT** Received the invoice from records@longhornimaging.com and forwarded it to AM, as the amount exceeds our fee limit. It has been tracked to “STATUS – FEE APPROVAL” and assigned to AM for proper handling. 08/31/2026-Received an invoice from the facility with an amount over the fee limit. Will seek approval from our client before processing the payment. Will reach out to account manager for the next steps and will continue to follow up. ZS 08/31/2026-We are awaiting an invoice from the custodian to finalize this request. - ZS We will check with our supervisor and inquire with our payment team whether the check has been cleared. We are currently awaiting an update. *************RECORDS RECEIVED******** Hi Mr. Gonzalez, This is to confirm that we have received your documents. Thank you. ================================ fax=19564101021@efaxds.com ======================================== FACSIMILE : (FAX) --------------------------------------- As per the Clearpath Portal - The request is still in a payment pending status. Sent email to records281@lexitaslegal.com. Tracked to INVOICE RECEIVED and assigned to ERD Team for proper handling. ------------------------- Subject: RECORDS REQUEST-  Jennifer Hartman-37396.012- Houston MRI & Diagnostic Imaging   Hi Team, Per checking the Clearpath Portal, the status is in payment pending status. Kindly settle the payment at your earliest convenience. ORDER#: 38640.002/003 NAME: Amanda McCartney DOB:  5/31/1981 Thank you! Tracked this to SUBMIT DOCS and assigned it to MT to upload the TL to CLEARPATH. CLEARPATH EMAIL: support@myclearpath.com As per the Clearpath Portal - The request were successfully uploaded. The request is currently pending custodian approval. We will allow more time for it to be processed. Will follow up accordingly. Support request for 38906.005 has been submitted via the CP Portal. I will follow up accordingly. Per checking the CP Portal, our request has been rejected due to the reason stated below. This has been tracked to STATUS – NEEDS AUTHORIZATION and assigned to AM for proper handling. ------------- 08/17/2026--The custodian is requesting an authorization in order to release records. Do you have an authorization on file? ZS -------------------------------------- HEB PORTAL LINK : https://heb.my.site.com/recordexchange/s/login/?ec=302&startURL=%2Frecordexchange%2Fs%2Fhre-record-request%2Fa4YfT0000004zbBUAQ%2Fr0067854 USERNAME: records281@lexitaslegal.com PASSWORD: Houston072026! HEB EMAIL : privacy.recordret@heb.com ------------------------------------ FOIA PORTAL https://foia-request.cmxs.gov/ ---------------------- EMAIL: customerservice@datavant.com PN:(800) 367-1500 ---------------------- Mcadoo, Ethan Ethan McAdoo, Sergeant  Texas Highway Patrol 1735 N Washington Ave Livingston, TX 77351 Office: 936-327-6858 Cell: 346-966-9672 INVESTIGATION RECORDS (Texas Department of Public Safety - Office of General Counsel). -------------------- Hi team, Please see the attached documents for the order number and patient listed below. ORDER #: 38434.001 NAME: Deborah Moore DOB: 5/18/1956 Thanks! POC Received an automated response email confirming that HM's Support Team (1926054) has received the request and that it is currently being reviewed by their staff.\ MR||BR||RR (films/images) MEDICAL,BILLING AND RADIOLOGY (films/images) MEDICAL-UPDATES,BILLING-UPDATES AND RADIOLOGY-UPDATES (films/images) MEDICAL and BILLING BILLING AND RADIOLOGY (films/images) MEDICAL AND RADIOLOGY (films/images) --------------------------- Will allow more time and will follow up accordingly. Will follow up accordingly. Received documents from DTruong@woh.care and forwarded them to records281. This has been assigned to Logging for processing. **TL not yet uploaded in the PLR** Per custodian Jay, resubmit order nos. 39001.010/011/012 via A follow-up email has been sent to Yetunde Odusanya (Support) at status@healthmark-group.com. fax 512-727-8464. The TL is not yet uploaded in PLR, allowing two weeks for upload before resubmission. Received a response from privacy.recordret@heb.com stating the request is in process as of 07/23, with a 30-day turnaround time. STATEFARM EMIAL: home.clms-salir-email.518o19@statefarm.com ------------------- I checked the status of our request through the CMS FOIA status portal using Control #040720267093 and PIN DNYF. ------------------- Hello, I confirmed receipt of the requested documents. Thank you for your cooperation. Thank you. ------------------------------ It's been one week since the TL was forwarded to MT for further handling. Tracked this to SUBMIT DOCS and assigned to MT for proper handling. ------------------- Will allow more time and will follow up accordingly. Will follow up accordingly. 08/31/2026- We are requesting an Affidavit of No Films. ZS ------------------- I have included this new request in the spreadsheet and will follow up on 08/05/2026. Will follow up accordingly. --------------------- I have included this request in the spreadsheet and will follow up on 08/05/2026. Will follow up accordingly. -------------- 09/04/2026- The custodian has a 30 business days turnaround time. We will follow up accordingly. ZS 08/31/2026-This facility is currently working a backlog. We will keep you posted with all updates as they become available. ZS 08/31/2026-This custodian is working a back-log, and we have expressed the urgency in needing the records. We will keep you advised of the progress. -ZS Will follow up accordingly. --------------- A follow up email has been sent to ------------------ A high-priority follow-up email was sent to "Legal" ----------------- Sent status check via email efcwellness1849@gmail.com with high importance. Will continue to follow up. We are verifying with our payment team whether the check has been cashed and have requested a copy of the cleared check, as advised by the custodian. Will follow up accordingly. We will allow additional time for the facility to receive the request and will follow up accordingly. We will allow additional time and will follow up accordingly. ====================== As per the Clearpath Portal - The request is still pending custodian approval. We will allow more time for it to be processed. Will follow up accordingly. ALLIANCE MRI DL: 832-344-0008 (found online) https://capitolimagingservices.com/alliance-mri/ ------------------- A high-priority follow-up email was sent to "HOME CLMS-STATEFARMCLAIMS" 08/31/2026-This custodian is working a back-log, and we have expressed the urgency in needing the records. We will keep you advised of the progress. -ZS 8/31/26 The custodian has a back-log of 9-12 months. Their processing service has not yet responded, but we are continuing our efforts and will keep you advised. -ZS ---------------- After multiple follow-up attempts regarding this request, which was hand-served, we have not received a response from the facility or custodian. I have tracked this to AM for follow-up and assigned it to AM for proper handling. ---------------- As per the Clearpath Portal - The request is still pending custodian approval. We will allow more time for it to be processed. Will follow up accordingly. As per the Clearpath Portal - The request is still pending custodian approval. We will allow more time for it to be processed. Will send support req on next follow up if there's still no changes. Will follow up accordingly. --------------------- I am calling to confirm whether you have received the subpoena request that was sent via certified mail ------------------ A follow-up email has been sent to records@dfwopenmri.com. I will also call the facility tomorrow. ****A high-priority follow-up was sent to records@austintotalhealthcare.com ----------------- CLEARPATH PROCESS: Houston Premier Radiology Center Prime Diagnostic Imaging Memorial MRI & Diagnostic SimonMed Akumin ----------------------