PRE WORK CHECKS!
-

**In First ICOMS (Old/Current Address)**

- Check Current services (SV Screen)
- Check if XGS / DOCSIS (SS Screen)

**In Second ICOMS (New Address)**

- Check if Active / Former 	
	If active, check WO Screen for Disconnection WO
- Check if XGS / DOCSIS (SS Screen)
- Check Installation Type (HM Screen - Page Down twice)	
	***2 MAN INSTALLATION***		
	> NYN			
	>	NYL			
	***SINGLE VISIT OH*** - If Pre-enablement: YES			
	> NYN with PIA OH 			
	***SINGLE VISIT UG*** - If Pre-enablement: YES			
	> NYN with PIA UG 			
	***1 MAN INSTALLATION***			
	>	NYH		
	>	NYY		
	>	YYN				
	>	YNY							
	> YYY (if 2 or more tv box / requested / more than 10 years / XGS)					
	***QUICKSTART***	
	>	YYY
- Check Earliest Date: Type **T** in **Cust Info** in Second ICOMS 
	***Q Codes***					
	> QuickStart - **O**				
	> 1 Man Installation - **C**						
	> 2 Man Installation - **1**						
	> Single Visit UG - **A**			
	> Single Visit OH - **E**				

**ESTIMATED POINTS:**			
- Solus: 80		
- Duals: 130		
- Triples: 180		

-------
SAME SITE ID
===

**In First ICOMS (Old/Current Address)**	

@CM TR
Press **ENTER** until you can input type of installation of new address

>> Select Installation Type	+
***Guide:*** 		
M&T NON CABLED - 2 MAN			
M&T CABLED - 1 MAN   		
SINGL VST TR UG - SV UG		
SINGL VST TR OH - SV OH 			
QUICKSTART    - QS			

Press **ENTER** until Disconnection Page		
	Select "Ofc Only: **Y**

Press **ENTER** or **F3** until Disconnection Summary Page

FB			
Repcode:	 _____.			
Problem Code: **98**			
Solution Code: **76**			
Change date to agreed disconnection date 		

Press **F3** after BE Screen to Complete Disconnection


In INSTALL Page